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HALEY FAQ’S

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What is the life expectancy of a furnace and air conditioner?

The average life expectancy of a furnace and air conditioner with annual preventative maintenance. Maintaining your furnace and air conditioner with an annual preventative maintenance is recommended for longer life expectancy.

When looking to purchase a furnace, how do I know how efficient it is?

You can tell what the efficiency is on a furnace by the AFUE, or Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace’s AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90 means that 90 percent of the fuel is being used to warm your home, while the other 10 percent escapes as exhaust with the combustion gases.

What is the warranty on a Bryant furnace or air conditioner?

Most Bryant furnaces and air conditioners are covered by a 10-year parts limited warranty upon timely registration of your new equipment. In addition, many furnaces include a lifetime heat exchanger limited warranty. Contact a Haley Comfort Systems project manager for full details and for more information about optional extended and labor warranties.

What’s my best option when looking to convert my wood-burning fireplace to gas?

If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. The insert is very efficient, and it will pay for itself over a period of a few years in gas-bill savings. We offer full lines of inserts and vented gas logs to fit any need.

Can I shut my fireplace pilot light off in the summer?

It is not recommended in climates that are high in humidity.

Do I need a chimney to install a fireplace?

No, a traditional chimney is not necessary for installation of a gas fireplace. A gas fireplace can be installed in most areas of the house and direct vented through an exterior wall of the house.

What does the term “Zero Clearence” mean?

Zero clearance has two meanings. The first is whether or not the fireplace can be placed on a floor without footings. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. The second meaning of zero clearance involves finishing up to the face of the fireplace so that no metal shows after installation is complete. We offer several models that are capable of this clean-faced, zero-clearance finish, making these a lot less expensive, since they don’t require a concrete chase. Contact a Haley Comfort Systems project manager to find out which models are suitable for this type of installation.

If my air cleaner is running, but the little blue light is not on, is that an indication that the filter is not working?

When installed properly, the blue light on the Aprilaire Model 5000 should be on whenever the HVAC fan is running. The blue light indicates the electronic components of the 5000 are working properly. If the blue light does not come on when the HVAC fan is running, we recommend you contact our service department to service the unit.

Why do I need an air cleaner?

The top five reasons you need an air cleaner are as follows:

  • You or someone in your family suffers from seasonal allergies
  • You are concerned about airborne mold spores
  • You have pets
  • You are concerned about airborne virus or bacteria
  • You want to protect the life and efficiency of your heating and cooling equipment

How does the outside air compare to the air inside my home?

“85 percent of American homeowners are not aware that pollution may be worse inside their homes than outdoors.” – American Lung Association

What kind of wood do you use when creating custom pieces?

Most often, we work with maple, cherry, knotty pine and knotty alder. We also use hickory, birch, walnut and ash. Your representative from Haley can help you choose the type of wood that’s right for you.

How do I choose a stain color for my custom-woodworking project?

If you have a stain already being used, bring in a stain sample board or a door in your target color. In most cases, we can match it.

Do you build everything yourself?

Yes. We bring the plywood and lumber into our shop and cut, mill and assemble it ourselves. Most of the moldings, however, come from various vendors. We also stain and spray the custom woodwork within our workshop’s finishing booth.

How do you recommend I design my custom woodworking project?

We’ll be glad to work with you to design a fireplace mantel, hearth, surround, cabinetry or complete wall unit to fit your needs and accommodate your vision, as well as your space.

What considerations should I take into account as I begin to look for new lighting in my home?

  1. Know your budget. There are a lot of lighting options available today. Budget will impact the final lighting decisions, so have a good idea of what you’d like to spend in advance. Bright Ideas offers a variety of lighting products that will accommodate most budgets.
  2. Know your style and taste. Take a look around your home. What décor makes you the most comfortable? Look through magazines and find pictures of rooms that appeal to you. If possible, have color chips or fabric samples ready for when you make your lighting purchase.
  3. Know the use of the area you plan to light. Homework and food prep require different lighting than entertaining or just passing through. Some areas will serve multiple purposes, too, so you may need different types of lighting in a single location.
  4. Where’s the electricity? This is especially important for new construction or large remodeling jobs. Know where the outlets and electrical boxes are in the space you plan to illuminate. The less re-wiring you have to do, the better.
  5. How big is it? Take a look at the size of the room. If you have a 10-foot ceiling in your dining room, for example, a three-tier, 21-light chandelier won’t work for you. Also measure the space where you plan to install the light to ensure the fixture will fit.

When is the right time to choose lighting for my new home?

It’s never too early to start thinking about your new home’s lighting plan. There are so many decisions when building or remodeling. You can relieve a lot of pressure if you give yourself plenty of time to determine your needs and options. The electrician will normally get started on wiring for lighting fixtures when the roof is on and the walls are all framed up – often right after the plumber finishes work on your new home. The more prepared you are to meet with the electrician and communicate your lighting plan, the more enjoyable the lighting project will be for everyone involved.

How often should I change my filter in my furnace?

When you are using a standard disposable filter, you should change it monthly. A pleated filter should be changed every three months and a Space-Gard filter used with our indoor air quality control systems should be changed annually.

Should I run the blower on my furnace all the time?

Yes, running the blower on your furnace continuously keeps the air circulating for a more even temperature throughout your home.

My air conditioner doesn’t seem to be keeping up. Is there anything I can do before requesting service?

Prior to calling in for service, check to see if the coil outside is full of debris, cotton wood or dandelion seed. If so, clean the debris from the coil. If your system still isn’t keeping up, call our service department to schedule an appointment with one of our service experts.

How often should I get furnace, air conditioner, & fireplace maintenance?

You should have your equipment maintained annually before the beginning of each season of use. We have annual preventative maintenance programs that offer convenience, savings, and comfort year round. Schedule your maintenance today with one of our NFI- and NATE-certified technicians.

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Haley has an A+ rating, accreditation, and 5 star reviews with the Better Business Bureau; decades of experience; and a highly skilled team of technicians ready to help you. We understand the importance of your time, are competitively priced, and do our best to work with you to resolve issues.

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