Frequently Asked Questions Service

f.a.q.'s » home

 

• Fact - If your Air Conditioner isn't blowing cold air, turn off your Air Conditioner but keep the fan running, call our service department and schedule a service call. This will ensure the unit to thaw out allowing our service technician to work on the unit that day.

• Q - How often should I change my filter in my furnace?

A - When you are using a standard disposable filter, you should change the filter monthly. A pleated filter should be changed every 3 months and a spacegaurd filter used with our Indoor Air Quality Control Systems should be changed annually.

 

• Q - Should I run my blower on my furnace all the time?

A - Yes, Running the blower on your furnace continuously keeps the air circulating in your home for a more even tempurature throughout the home.

 

• Q - My Air conditioner doesn't seem to be keeping up, is there anything I can do before calling in a service call?

A - Prior to calling in for service, check to see if  the coil outside is full of debris, cotton wood or dandilion seed. If so, clean the debris from the coil. If your system still isn't keeping up, call our service department to schedule an appointment with one of our service experts.

 

• Q- How often should I have my Furnace, A/C and Fireplace maintenanced?

A- You should have your equipment maintenanced annually at the beginning of each season of use. We have Annual Preventative Maintenance programs that offer convenience, savings, and comfort year round.

 

Flood Vicitms Alert:

For Immediate Release:

 

Warning for Homeowners of flooded homes.

 

“All flood-damaged appliances should be replaced.” A release from GAMA, An Association of Appliance & Equipment Manufacturers.  “The GAMA warning stems from past reports of accidents.

 

GAMA notes, “Attempts to use equipment with defective… devices can result in fire, flashbacks or explosions. And in cases of electrical appliances, the result can be injury or even death from a powerful electric shock.” “Even when controls appear to be operative, the unit should not be used after floodwater recede.” Devices at risk include Water heaters, furnaces boilers, room heaters and air conditioners.”

 

Furthermore,

 

“The US Consumer Product Safety Commission, (CPSC) is warning flood victims that all gas control valves, electric circuit breakers, ground fault circuit interrupters (GFCIs), and fuses that have been under water must be replaced to avoid explosions and fires. Even if these safety devices appear to function after being submerged in a flood, they are unfit for continued use and cannot be repaired. They may eventually fail, causing explosions or fires. Other parts of gas or electric appliances that have been submerged such as fans, motors, electric circuits and venting systems should be evaluated by a qualified technician for continued safe operation.“

 

“Gas control valves on furnaces, water heaters and other gas appliances that have been under water must be replaced. Silt and corrosion from flood water can damage internal components of control valves that have been under water cannot be salvaged; they must be replaced.”

 

Homeowners must know that if their Heating Ventilating Air Conditioning (HVAC) system was flooded, turning on the mold-contaminated HVAC will spread mold throughout the house.

 

Haley Comfort Systems has been getting several calls regarding these issues and it’s important for the Public’s safety that everyone is aware. One last note is that Flood Damaged appliances void appliance warranties.

 

GAMA recommends that safety inspections are preformed by a qualified, licensed contractor.